Accessibility statement for https://edindexhousing.co.uk/

This website is run by City of Edinburgh Council. Our aim is for as many people as possible to be able to use this website. That means you should be able to:

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

What to do if you cannot access parts of this website

If you need information on this website in a different format such as an accessible PDF, large print, easy read, audio recording or braille, please contact us:

Waverley Court
Level C.3
4 East Market Street
EDINBURGH, EH8 8BG

Email: edindex@edinburgh.gov.uk

We will consider your request and get back to you within 5 working days.

Contacting us by phone using British Sign Language- British Sign Language service

British Sign Language Scotland runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates from 8am to 12 midnight, 7 days a week.

British Sign Language Scotland service details

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Waverley Court
Level C.3
4 East Market Street
EDINBURGH, EH8 8BG

Email: edindex@edinburgh.gov.uk

We will consider your request and get back to you within 5 working days.

Contacting us by phone using British Sign Language- British Sign Language service

British Sign Language Scotland runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates from 8am to 12 midnight, 7 days a week.

British Sign Language Scotland service details

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS).

The UK government has produced information on how to report accessibility issues: Reporting an accessibility problem on a public sector website

Technical information about this website’s accessibility

City of Edinburgh Council is committed to making its Noteable website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, owing to the non-compliances listed below. -

Noncompliance with the accessibility regulations

The following items to not comply with the WCAG 2.1 AA success criteria:

We intend to look and see if we can resolve any of these issues and take the necessary steps where possible by January 2021

Disproportionate burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

Content that’s not within the scope of the accessibility regulations

At present there is no content on the website that is out with the scope of the regulations.

How we tested this website

This website was tested on 30/11/2020. The test was carried out by EDINA, University of Edinburgh.

We tested:

The website, available at https://edindexhousing.co.uk/, using deque Axe and IBM Accessibility Checker with Google Chrome on Ububtu 20.04LTS

Further manual testing was carried out by The University of Edinburgh Software Developers on 03rd December 2020. These tests were both automated and manual, and included looking at all pages of the website. The website was tested using a variety of platforms: a linux desktop with Ubuntu using Googl;e Chrome and Firefox browsers, a Windows 10 laptop using Microsft Edge and Google Crome browsers; a 10" android tablet; a 7" Android smartphone, and the Lynx text-browser.

The latest testing was carried out 21/01/2021.

We tested:

What we’re doing to improve accessibility

We plan to continually review and where possible improve accessibility on this website. We will ensure reasonable adjustments are in place so that no user is disadvantaged.

We will continue to monitor system accessibility and will carry out further accessibility testing as these issues are resolved. This statement was prepared on 03/12/2020. It was last updated on 21/01/2021.